Traveling with Ryanair, one of the largest low-cost airlines in Europe, is often synonymous with convenience and competitive fares. However, flight delays can turn a trip into a frustrating experience. If your Ryanair flight has experienced a significant delay, it's important to know that you may be entitled not only to a refund but also to compensation. Understanding the difference between these two types of compensation is crucial to get what you're entitled to.
Compensation is a financial reimbursement granted to you for the inconvenience caused by a delay. This right is regulated by the European Regulation EC 261/2004, which sets the criteria for eligibility for compensation.
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You are entitled to compensation in the following cases:
Here are the main steps to claim compensation:
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The compensation of £220 for a delayed Ryanair flight applies specifically to flights of less than 1500 km.
The compensation of £350 for a delayed Ryanair flight applies to flights between 1500 km and 3500 km.
The compensation of £520 for a delayed Ryanair flight applies to flights over 3500 km.
Unfortunately, it is not uncommon for reimbursement or compensation claims to be rejected by airlines.
It is important to know, however, that only in certain extraordinary situations can Ryanair legitimately refuse your request.
These situations are defined as exceptional circumstances.
Here are some examples of exceptional circumstances that may exempt the airline from compensation:
However, it is important to be aware that airlines sometimes use extraordinary circumstances as an excuse to reject even fully valid claims.
If you want to maximize your chances of getting the compensation you deserve, trust Refly.
Our team will carefully analyze aviation data, such as weather reports and flight information, and consult our legal department to defend your rights.
Plus, with our "No Win, No Fee" policy, you only pay if we succeed. Claim your compensation today with Refly!
A refund refers to the reimbursement of the ticket cost when a delay makes it impossible to take the flight. This right applies in specific situations.
You are entitled to a refund if:
In the event of a significant delay, Ryanair is required to provide assistance to passengers.
This includes:
If your Ryanair flight was delayed by just one hour, you're not entitled to a monetary refund of your ticket. However, Ryanair may offer basic assistance, such as delay updates or help with rebooking options.
It’s important to monitor your flight status in real time and check if the delay extends, as your rights may change accordingly.
For a 2-hour delay, Ryanair doesn’t offer a ticket refund, but you may be entitled to free assistance, such as:
With a delay of 3 hours, Ryanair is not required to refund your ticket — unless you choose not to travel.
In this case, you can request a full refund for the unused flight ticket.
If you choose to wait, Ryanair is required to continue providing assistance, such as meals and drinks, based on the length of the delay.
Keep an eye on the delay — if it exceeds 3 hours, you may be entitled to compensation under certain conditions.
If your Ryanair flight is delayed by more than 4 hours, you’re entitled to:
Additionally, Ryanair is required to provide you with meals, drinks, and, if necessary, hotel accommodation with transport included.
Carefully check your rights and keep all receipts for any expenses incurred.
A 1-hour delay does not qualify for compensation, as it doesn’t meet the criteria set by EU Regulation 261/2004.
However, it’s important to keep monitoring the situation, as a longer delay could affect your eligibility for compensation.
Even with a 2-hour delay, you're not entitled to financial compensation. However, Ryanair is required to provide free assistance for flights over 1,500 km.
If your Ryanair flight is delayed by 3 hours or more, you may be entitled to compensation of up to €250 or €400, depending on the flight distance:
Compensation is only valid if the delay was caused by Ryanair (such as technical or operational issues) and not by extraordinary circumstances. Keep all your flight documents to support your claim.
If your flight is delayed by more than 4 hours, you’re entitled to financial compensation ranging from €250 to €600, depending on the flight distance:
Compensation is only guaranteed if the delay was caused by Ryanair and not due to extraordinary circumstances.
In cases of such long delays, the airline is also required to provide full assistance, including meals, drinks, and hotel accommodation if necessary.
Ryanair operates an impressive number of flights each year, but delays are not uncommon.
In 2023, the company recorded:
These numbers highlight the importance of knowing your rights as a passenger.
Airline delays can be frustrating, but knowing your rights allows you to turn an inconvenience into an opportunity to claim compensation or a refund.
If your Ryanair flight has been delayed by more than 3 hours, follow the steps outlined to claim compensation or a refund, or rely on Refly, the specialized service designed to simplify the process.
Don't let a delay ruin your travel plans: assert your rights and get what you deserve!
Only a few air travelers are aware of their rights, and many of them lack the legal understanding necessary to claim compensation for flight delays. Even if they are aware of their rights, the process of requesting compensation from airlines can be challenging.