What are the dimensions for a small personal bag?

The small bag included in your fare must not exceed the maximum size of 40 x 30 x 15 cm.

Can I add a cabin bag with the Basic fare?

No, the Basic fare does not include a carry-on bag. You’ll need to choose a higher fare or purchase an add-on.

What are the benefits of the Flex fare?

The Flex fare includes a carry-on bag, a checked bag, free seat selection, SkyPriority benefits, and the flexibility to change or cancel your flight with a refund.

What happens if I need to change my flight?

With the Standard and Flex fares, you can change your flight by paying any fare difference. Basic and Light fares do not allow changes.

Which routes are available with the Basic fare?

The Basic fare is available on select European routes. Check availability on the official Air France website.

Can I request a refund or compensation for issues caused by the airline?

Yes, in cases of cancellations, long delays, or other disruptions caused by the airline, you’re entitled to a refund or compensation under EU Regulation EC 261/2004. To make the process easier, you can rely on Refly.

Compensation for Bumped Flights: What you need to know

What Is a Bumped Flight?

A bumped flight occurs when an airline denies boarding to passengers who hold valid tickets.

Overbooking: Airlines sell more tickets than available seats to account for potential no-shows.
Operational changes: Schedule adjustments or aircraft changes reduce the number of available seats.

While frustrating, passengers are protected under both U.S. and international regulations designed to ensure fair compensation.

When are you Eligible for Compensation?

You were denied boarding involuntarily.
You held a confirmed reservation and checked in on time.
The denied boarding was not due to extraordinary circumstances (such as severe weather or security issues).

How Much Can You Claim?

EU flights: Up to $660 under EU Regulation 261/2004, depending on flight distance.
U.S. flights: Between 200% and 400% of your ticket price, capped at $1,350, according to U.S. Department of Transportation (DOT) rules.

Air France and KLM: No More Cabin Bags in the Overhead Compartment

It only takes 2 minutes

How can I get my compensation?

Here's how to do it in 3 simple steps:

1

Send the claim request

It only takes 1 minute to discover the amount of your compensation.

2

We work for your rights

Our legal team will collaborate with the airlines and authorities regarding your case.

3

Receive your compensation

As soon as we win the lawsuit, you will receive the money in your bank account

Check the compensation

Why Choose Refly.org for Your Claim?

Refly.org makes claiming compensation for bumped flights simple and efficient.
Passengers trust us for several reasons:

Expertise

We have a team of experts with in-depth knowledge of U.S. and international aviation regulations. This allows us to navigate the complex landscape of aviation laws and ensure that every compensation claim is compliant with legal requirements. We stay updated on the latest regulatory changes, ensuring that our clients receive the best possible support.
Efficiency

Our claim submission process is designed to be quick and hassle-free.
We utilize advanced technology to streamline every step of the procedure, minimizing the time required to complete your claim.
With us, you can avoid long waits and bureaucratic complications.
Our intuitive platform guides you step by step, allowing you to focus on what truly matters: your travel plans.
No Upfront Fees

We believe in transparency and fairness.
That’s why we charge no upfront fees. You only pay when you receive your compensation.
This results-based payment model means that our success is directly tied to yours, and we are committed to working tirelessly to achieve the best possible outcome for each client.
Dedicated Support

Our customer service team is always available to answer any questions or concerns you may have.
We are here to assist you at every stage of the process, offering personalized support and expert advice.
Your satisfaction is our priority, and we strive to make the entire experience as seamless as possible.

Choosing Refly.org means having a reliable and knowledgeable partner by your side in managing compensation claims for denied boarding.

Join the many passengers who have already benefited from our services and discover how simple it can be to get what you deserve.

Start Your Claim Today

Don’t let a bumped flight ruin your travel experience.
Take advantage of Refly's expertise to start your compensation claim today.
It’s fast, easy, and stress-free!

Compensation for Bumped Flights: What you need to know

Frequently Asked Questions

Can I claim compensation if I voluntarily gave up my seat?

No. Voluntary denied boarding usually involves compensation or benefits negotiated directly with the airline.

How long does it take to receive compensation?

Airlines may take weeks or even months to process claims. Using Refly.org can significantly speed up the process.

ReFly operates in accordance with regulations
related to passenger rights

Only a few air travelers are aware of their rights, and many of them lack the legal understanding necessary to claim compensation for flight delays. Even if they are aware of their rights, the process of requesting compensation from airlines can be challenging.